Last week I left a one star review for the customer support for this theme. The theme has always served me well, but when I couldnt find a way to contact anyone for an issue I was having, I had reached the end of my rope. The problem I had wasnt because the theme was broken. It wasnt. It was because I had done something wrong on the back end. 8theme reached out to me personally and offered to fix the problem or issue me a refund. They completely fixed it, at no charge, so I was wrong about their customer support. They do care about their customers. They went above and beyond to ensure my satisfaction.
anepi
5
Comment
really nice theme
timmytong
4
Comment
good
WicksStudio
1
Comment
Paid for install, took 4 days and rude customer service. 24 hours later website is locked up with no access. Frontend or backend. Garbage! Total waste of time and money. Theme looks good but thats all.... DO NOT do business with 8theme