Atelier - Creative Multi-Purpose eCommerce Theme

التعليق

Non-existent support. Left my business with a broken theme and never respond in time. Issue raised since mid 2018 with one response asking fro access and thats it. No response to follow ups. New update broke site again. Late response to issues raised while in and out of support period.

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this theme is one of the best .so many possibilities it s hard to ressist after. Bravo

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Customer support is really poor, had a request open for over a week as the page builder is not working. Still havent addressed or fixed the issue, not interested in my problem, have to chase them up everyday and still waiting for a reply. Its a shame because its one of my favourite themes but it is disappointing when you extend support for $35 to try and get fixed one of their bugs.

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I do love this theme and the customizability is limitless for front-end.

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Even if the Theme is a high quality product, I wanted to evaluate assistance, as many questions and issues can occur while building a site, and even the best products ever can be unuseful if problems cannot be solved. I wanted to thank the producers because their assistance has been available for the whole period, and help is just as it should be, helpful! Without having to beg for it. Ill probably renew assistance in future.

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